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Summer 2021
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Course Detail


Title: Create a Corp. Service Culture
Course: BUS 210

Description:

Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.

Term CRN Day Date Time Campus Delivery Fee Senior Fee
Status

Create a Corp. Service Culture
202030 30025  
11-MAY-2021
to
17-AUG-2021
  Independent Ontario Learn $284.28 $257.82
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