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Course Detail
Title: |
Create a Corp. Service Culture |
Course: |
BUS 210 |
Description: |
Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. |
Term |
CRN |
Day |
Date |
Time |
Campus |
Delivery |
Fee |
Senior Fee |
Status |
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201930 |
30038 |
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12-MAY-2020 to 18-AUG-2020 |
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Independent |
Ontario Learn |
$279.72 |
$253.26 |
REG NOT OPEN |
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