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Winter 2025
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Course Detail


Title: Create a Corp. Service Culture
Course: BUS 210

Description:

Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.

Term CRN Day Date Time Campus Delivery Fee Senior Fee
Status

Create a Corp. Service Culture
201930 30038  
12-MAY-2020
to
18-AUG-2020
  Independent Ontario Learn $279.72 $253.26 REG
NOT
OPEN




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